Sectors · Hotels

Clean hotel,
clean mind

Specialists in cleaning hotels and accommodation facilities.

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Hotel

A clean environment feels like home

Flawless service, even for the most demanding guests

Room cleaning

Room cleaning

Quality and workloads scaled to guest occupancy levels

  • Routine room cleaning for long-stay guests and on demand after check-out
  • Systematic sanitisation at every service and full sanitisation at every check-out
  • Flexible team management, always ensuring tasks are completed quickly
  • Utmost discretion and respect for guests’ privacy and personal belongings
  • Deep cleaning to ensure safety and hygiene
Common areas

Common areas

We guarantee the same quality standard everywhere, just as if it were your own room

  • Routine sanitisation of all common areas
  • Use of suitable products and tools to disinfect every surface
  • Activity tracking and spot-check control systems
  • Helpful, discreet staff, always on hand without being noticed
Special cleaning and interventions

Special cleaning and interventions

Know-how and technical equipment for major interventions

  • Reduced timescales, with more invasive work scheduled at times that don’t interfere with the facility’s operations
  • Treatment of fine surfaces: marble floors, precious stone, curtains, carpets, metal surfaces
  • Maintenance of furnishings, plumbing, carpentry, windows and doors, building works and systems
  • Rapid response to any minor issue, so guests always feel perfectly at ease, just like at home
Tailored interventions

Services built on maximum rigour and reliability

Sanitisation

Certified fogging with HACCP products · Disinfection · Sterilisation

Pest Control

Pest control · Rodent control

High-level cleaning

Work at height on windows, ceilings, lighting and ventilation systems

Minor maintenance

Irrigation systems and pools · Hygienic catering

Logistics

Warehouse handling · Shipping · Handling · Picking

Outdoor cleaning

Cleaning and maintenance of flowerbeds, gardens, playgrounds, beaches, swimming pools and car parks

Security

Cloakroom · Courier services

Additional services

Reception, porterage, courier services, concierge, dining room service, hostesses and convention support

Hospitality

Housekeeping · Plonge · Conference events

Open Service

A partner in creating value

For over 20 years, Open Service has been a leading player in Facility Management, offering the widest range of integrated and support services for businesses.

A single, reliable, ethical and innovative partner, operating throughout Italy, able to meet the specific needs of your company, your employees and your customers.

A partner in creating value, whatever your field: industrial, commercial, office, cultural or healthcare. Open Service takes care of all non-core activities so its clients can focus on their business.

A partner in creating value
Our strengths

Why choose Open Service

Large-scale management

Experience managing shopping centres across the whole country, some of them very large (90,000 sq m GLA and an average of 8 million visitors a year).

Fast site start-up

A proven protocol for getting work under way quickly, including when we take over an existing contract.

Staff training

Carefully selected staff, trained by qualified tutors, who share a code of conduct based on respect and care for themselves and the community.

Sustainability

Use of Ecolabel-certified products, thorough and accurate separate waste collection, and the utmost care in disposing of ordinary and special waste.

Tailored service

Open Service is always available to the client to respond to, or anticipate, new and specific requests.

Quality control

Constant monitoring. UNI EN ISO 9001, ISO 14001 and ISO 45001 certified management system, SA 8000 certification, Audit famiglia&lavoro and Legality Rating.

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