Sectors · Mall

Clean mall,
clean mind

Specialists in cleaning shopping centres and large retail spaces.

Mall

Heavy footfall, consistently high standards

A continuous service that keeps going while customers shop

Malls and common areas

Malls and common areas

A constant presence throughout opening hours

  • Continuous cleaning of floors, glass, lifts and escalators
  • Dedicated teams during opening hours for immediate touch-ups
  • Management of food courts, lounge areas and play areas
  • Spot checks and activity tracking
Restrooms and technical areas

Restrooms and technical areas

High-frequency hygiene where it matters most

  • Frequent restroom attendance and restocking of supplies
  • Car parks, forecourts and outdoor areas
  • Waste and recycling area management with sorted collection
  • Sanitisation of high-touch surfaces
One-off services

One-off services

A fresh start every single day

  • Thorough night-time cleaning and floor treatment
  • Work at height on skylights, glazing and signage
  • Support for seasonal displays and events in the mall
  • Rapid response for any unexpected issue
Tailored interventions

Services built on maximum rigour and reliability

Sanitisation

Certified fogging with HACCP products · Disinfection · Sterilisation

Pest Control

Pest control · Rodent control

High-level cleaning

Work at height on windows, ceilings, lighting and ventilation systems

Minor maintenance

Routine management and minor technical repairs on request

Outdoor cleaning

Cleaning and upkeep of flowerbeds, gardens, car parks and outdoor areas

Logistics

Warehouse handling · Shipping · Handling · Picking

Security

Cloakroom · Courier services

Additional services

Reception, porterage, courier services, concierge, dining room service, hostesses and convention support

Reception

Welcome and assistance services for users and visitors

Open Service

A partner in creating value

For over 20 years, Open Service has been a leading player in Facility Management, offering the widest range of integrated and support services for businesses.

A single, reliable, ethical and innovative partner, operating throughout Italy, able to meet the specific needs of your company, your employees and your customers.

A partner in creating value, whatever your field: industrial, commercial, office, cultural or healthcare. Open Service takes care of all non-core activities so its clients can focus on their business.

A partner in creating value
Our strengths

Why choose Open Service

Large-scale management

Experience managing shopping centres across the whole country, some of them very large (90,000 sq m GLA and an average of 8 million visitors a year).

Fast site start-up

A proven protocol for getting work under way quickly, including when we take over an existing contract.

Staff training

Carefully selected staff, trained by qualified tutors, who share a code of conduct based on respect and care for themselves and the community.

Sustainability

Use of Ecolabel-certified products, thorough and accurate separate waste collection, and the utmost care in disposing of ordinary and special waste.

Tailored service

Open Service is always available to the client to respond to, or anticipate, new and specific requests.

Quality control

Constant monitoring. UNI EN ISO 9001, ISO 14001 and ISO 45001 certified management system, SA 8000 certification, Audit famiglia&lavoro and Legality Rating.

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